Terms and Conditions

These Terms and Conditions constitute a legally binding agreement governing the access, browsing, purchasing, and use of after-sales services by all users of the glenpollen.shop website. By accessing the site or placing an order, users voluntarily agree to be bound by all provisions herein. These terms apply to all clearance sales of kitchenware conducted on this site.
Important Notice: Due to sustained operating losses, all products on this site are sold via a stock clearance model. This website operates on a one-time sales basis with no plans for long-term operations, new product launches, or restocking; products are available only while supplies last. There are no plans for continued business operations, and all transactions are final. Value-added services such as long-term after-sales support or subsequent replacements are not provided.
I. Platform Usage Rules
Users browsing, placing orders, or conducting transactions on this site must ensure that their personal identity and delivery information are authentic, valid, and compliant with regulations. Malicious practices—such as placing fraudulent orders, “brushing” (fake transactions to boost ratings), malicious refund requests, or filing false after-sales claims—are strictly prohibited. If the platform detects any such violations, it reserves the right to cancel orders, revoke after-sales privileges, and terminate services without incurring any liability for compensation.
II. Intellectual Property and Copyright Notice

1. All content on this site—including but not limited to the website logo, copy, product titles, descriptions, images, video footage, page layouts, icon designs, and terms and conditions—is independently created by glenpollen.shop, which holds the legal copyright. Such content is protected by international intellectual property laws and regulations.
2. Without prior written authorization from the site, no individual, enterprise, platform, or institution may copy, repost, plagiarize, alter, extract, or misappropriate any content from this site. Furthermore, site materials may not be used for commercial profit, redistribution, or use by competing stores.
3. Upon discovery of any infringement or misappropriation, the site reserves the right to pursue full legal liability and claim damages for economic losses, strictly upholding its intellectual property rights.
4. Users engaging in normal, non-commercial browsing and purchasing activities do not infringe upon intellectual property rights; however, the bulk scraping or misappropriation of site resources is strictly prohibited. III. Transaction Fulfillment Rules
   This site strictly adheres to established transaction rules: orders are processed on the same day; a fixed two-day shipping timeframe applies within the United States; a 30-day return window is in effect; and approved refunds are credited within three days. All transaction rules are publicly posted; by placing an order, users are deemed to have accepted all terms regarding timeframes and after-sales service. Users may not subsequently raise special requests based on claims of ignorance or lack of familiarity with these rules.
   IV. Service Termination
   Given the platform’s nature as a one-time clearance sale, product sales and ordering channels will automatically cease once all inventory is sold out. Subsequently, only short-term after-sales support will be maintained, with no obligation for ongoing operations. The platform reserves the right to unilaterally terminate service access for users who commit malicious violations at any time.
   V. Updates to Terms
   This site reserves the right to revise, update, or amend these terms of service at any time. Updated terms will be posted directly on the website and become effective immediately upon publication; continued use of the website constitutes acceptance of the updated terms.