Shipping Terms

These shipping terms constitute the logistics fulfillment policy for the entire glenpollen.shop website and apply to the complete shipping, transport, and delivery process for all kitchenware clearance products sold here. All shipping rules are fixed and strictly enforced.
Important Note: Due to the company’s sustained long-term losses, all products on this site are sold as clearance stock. Logistics channels and rules are fixed; we do not offer special delivery services, expedited shipping, or surcharges for remote areas. All orders are fulfilled in strict accordance with these standard terms.
I. Shipping Area Restrictions
Shipping is limited to the United States. We only accept orders with delivery addresses within the U.S. and do not ship to other countries or regions; orders destined for locations outside the U.S. cannot be processed.
II. Order Processing Time
For valid orders where payment has been successfully completed, we process the order on the same day. This includes verification, item sorting, and packaging for dispatch. Clearance orders are prioritized for processing, barring any unforeseen delays.
III. Shipping and Delivery Timeframe
Once an order has been processed and dispatched, the standard shipping time is two days. We provide efficient delivery service to customers within the U.S., with delivery typically completed within two calendar days (excluding force majeure events such as extreme weather, logistics strikes, or customs inspections).
IV. Logistics Information
All clearance kitchenware is packed using standard, secure packaging to minimize the risk of damage during transit. After dispatch, customers can track their shipment status using their order information. Should any issues arise—such as logistics anomalies or delayed delivery—please contact us via our official email address, and we will assist in investigating and resolving the matter promptly.